SHIPPING & REFUND POLICY
HOW MUCH IS SHIPPING?
-Receiving Time = Processing time + Shipping time
-Processing Time: Your item will be shipped out within 2-4 working days
-Shipping Time：
USA/ UK/ Germany/ France/ Australia: Oversea Warehouse 5-7 working days
All Other Countries: 10-15 working days
Expedited DHL/UPS/FEDEX express is $30 (3-5 business days,not include 2-4 days Processing Time)
Please Note: Purchasing expedited shipping does not shorten production time, it only speeds up the shipping time.
-Please wait patiently. Thanks for your understanding.
HOW WILL I KNOW MY ORDER HAS SHIPPED?
You will receive a shipping confirmation email once your order is ready to ship. Please note that orders may take up to 2-4 business days to process before they are shipped due to
customized work involved. Once you have received this email please allow 24-48 hours for your tracking number to update.
customized work involved. Once you have received this email please allow 24-48 hours for your tracking number to update.
Please keep in mind delivery dates may change due to inclement weather conditions or holiday.
DO YOU SHIP INTERNATIONALLY?
We happily fulfill international orders! We are proud to use UPS/DHL/Fedex/TNT/USPS as our primary carrier. Our production time will be the same and shipping costs vary depending
on where the order is going. Dependingon your home country a customs tax may be applied in addition to your shipping cost.
on where the order is going. Dependingon your home country a customs tax may be applied in addition to your shipping cost.
Please note:
If your personalized product was remade, your order might be delayed. Only those items that passed the quality inspection process can be sent out, with our standards and aim to sup
ply you a perfect gift.
ply you a perfect gift.
Returns must be before 14 days after you’ve received your order. Must be with original tags. WE DON’T REFUND ON CUSTOMIZED ORDERS.
You can also exchange your order if it didn’t fit. WE DON’T EXCHANGE CUSTOMIZED ORDERS.
After we receive the payment, we will send out the items within 3 days.then the shipment usually takes 7-20 Working Days arrive to your home.
